If you see issues or needs in your community, report it to the appropriate department or agency and loop in our office by emailing or calling us. See contact information for key services and resources from the City of San José and other agencies below.
From the City of San José:
- Homeless Concerns: Report concerns about encampments by filling out BeautifySJ’s Report an Encampment Form.
- San José 311: Request services such as filling potholes, fixing streetlight outages, junk and large item pick-up, and more by visiting San José 311, calling 3-1-1, or downloading the app at San José 311 App Store Download or San José 311 Google Play Download.
- Code Enforcement: Report code violations online at Code Enforcement Service Request Form or call (408) 535-7770.
- Parking Compliance: Report parking violations by emailing [email protected], or calling (408) 277-8900.
- Eviction Help Center: Tenants and landlords who want to learn more about rental assistance and eviction protections can visit the Eviction Help Center, open Monday through Friday, 8:00 AM to 5:00 PM, on the first floor of San José City Hall Tower. Call (408) 975-4444 or email [email protected].
From Other Agencies:
- Homelessness Prevention: If you are unable to pay rent, contact the County of Santa Clara’s Homelessness Prevention System at preventhomelessness.org or call (408) 926-8885.
- Issues on Freeways: Visit Caltrans Customer Service Request Portal to report issues on State-owned roads (like freeways) online.
- Crisis and Suicide Prevention: Go online to the 988 Crisis & Suicide Prevention Lifeline, or call or text 9-8-8. This is a 24/7 free text and call lifeline from the County of Santa Clara.
- Energy Infrastructure Hazards: Report hazards related to PG&E energy infrastructure and equipment on the PG&E Report It web app. Download the mobile version at PG&E Report It mobile app instructions.
If you would like help in contacting departments or agencies, or want help finding other services and resources, reach my office by email at [email protected], or give us a call at (408) 535-4901.
